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Concierge 3pm-11pm

Lewisville, TX
Lewisville Estates

Full Job Description


Apply In Person at 800 College Parkway Lewisville, TX 75077

Lewisville Estates is seeking a Concierge to enhance resident services and provide up-to-date information in a more efficient and timely manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relays calls to the proper department, and performs a variety of related clerical duties. This position reports to the Business Office Manager or other assigned manager.

Essential Functions:

  • Greets residents and provides general assistance to visitors, prospective residents, and families.
  • Uses proper telephone etiquette
  • Ensures the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms, and investigating any unusual activity.
  • Maintains visitor sign-in/out book, and reservation book for guest rooms, and completes maintenance request work orders.
  • Completes daily check-in procedures.
  • Maintains emergency contact information.
  • Receives packages, plants, prescription drugs, etc., and delivers/holds as requested.
  • Maintains the sign-in/out log for the issuance of community keys, and gate passes.
  • Informs supervisor of any resident issues or concerns.
  • Maintain coffee and cookie service in the lobby/making cookies daily.
  • Makes sure the lobby has fresh flowers and is appropriately appointed.
  • Assist other departments with administrative functions.
  • Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
  • Performs other duties as assigned.

. Requirements:

Shifts Available 3pm-11pm

  • High School Diploma or General Education Degree (GED); experience preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Experience in office skills, and with computer software.

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