What Your Property Management Company Should Know About Multifamily Properties (and What They Should Ask)

When seeking help from a property management company in your search for a multifamily property to invest in, there will be many questions to ask. A trustworthy property management company should have the answers for you, and if not, be willing to help you find those answers.  

Working with a property management company when investing means asking a lot of questions. Here’s what your PMC should know about multifamily properties. Click To Tweet

What Does Your PMC Know About Multifamily Properties?

When a property management company is assisting you with your investment, they should offer their expertise and guidance on the future outlook of your property. Here are the questions you should be asking, and things that your PMC should know about potential multifamily properties:

  1. Income Potential
  2. Location
  3. Property Class
  4. Estimated Expenses
  5. Correct Property/Resale Value

1) What’s Your Income Potential?

Your property management company should be able to tell you the potential income you’ll be receiving through your property. The largest possible profit you can make is something that can be determined beforehand through your PMC.

2) Location, Location, Location

Is the multifamily property you’re looking at in a satisfactory location? There are location factors that can affect your income potential and expenses. Your PMC should know what to look for in the location of your multifamily property, and what to stray away from.

3) Property Class and its Affect

Your PMC should tell you if the multifamily property you’re looking at is a class A, B, or C property. It is important to understand that each property class represents a different level of risk and opportunity.

4) How to Estimate Expenses

Multifamily properties are going to come with a number of various outgoing expenses. While you may have a rough idea of what your expenses will be, a property management company will help you to list every possible expense you will take on from the property.

Pro Tip: Make a list of your goals and expectations for your multifamily property to bring to your PMC for review. This will help both you and your PMC keep track of what you’re looking for.

5) Correct Property and Resale Value

Your property management service should give you an accurate resale value on your property, which is important to know when investing for the future. Your multifamily property value is determined by the property class and surrounding factors which affects the potential income and expenses.


A multifamily property management company will expand the ROI of your multifamily asset by customizing a business plan for your investment. Ask your PMC any questions you may have along the way and they will be happy to answer them for you, guiding you on your journey toward your investment.

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What Your Property Management Company Should Know About Student Housing

Managing a property dedicated to the comfort of students can be challenging unless you choose the right company to work with. Real estate management companies should have a firm grasp on what industry they’re working for and what requirements are necessary to do the job correctly.

When choosing a property management company for your student housing facility, the key is to not be shy! Ask the tough questions right up front. Here are some other tips you need to consider before making a decision. Click To Tweet

When selecting what property management company is best for your needs and the expectations of your residents, take the time to explore all options and weigh the pros and cons next to each other so you can make the right choice. It helps to visually see all of your options.

Research the Ratings of Other Student Housing Facilities

If you’re not sure where to begin when choosing a property management company, it’s a good idea to check other housing facilities to see what resident’s don’t prefer. If you find that there are multiple complaints about a particular student housing location, pay attention to the specific details that have made residents unsatisfied. If you understand what expectations are, you can make a better selection when finding a team to help run the building smoothly.

Interview a Number of Property Management Prospects

Always keep your options open. You’ll be working with a property management company for a good while, and it won’t look good to your residents if you switch partners frequently. Working with a reliable team is imperative to running your building efficiently, so don’t rush into a decision too quickly.

ProTip: When you’re looking for a property management team for your student housing facility, it can save time to make a list of candidates to research, and narrow them down to three or four companies so you can easily compare.

Ask Your Property Management Candidates Questions

Ultimately, you should already have questions (and the correct answers) in mind when you’re making your decision on who will be most useful to you when managing your student housing facility.

  • Does this company have experience in maintaining a building designed for students?
  • Are they going to be available at all hours of the day to help with a maintenance emergency?
  • Do they have any examples to provide that will show you what situations they’ve helped other clients within the past?

Confidence is Key

While you don’t want to spend too much time considering all your options, it’s crucial to keep in mind the importance of feeling confident in the team you decide to work with. You will need to depend on them for tasks that they should be experienced in and you should feel good about relying on them to respond to your needs in a timely manner.

Join the discussion to speak with our property management experts about choosing the best student housing property manager for you!

What Your Project Management Company Should Know About Senior Living Communities

Do you own a senior living community and need property management? You may have already begun your search for the right property management team. Find the best fit by being clear about your expectations up front, so there are no surprises later on. What should a property manager be aware of as you consider hiring them for your senior living facility?

Finding the right property management company for your senior housing community is a big decision. Here are some important factors you’ll probably want your candidates to be aware of. Click To Tweet

Compile a list of what’s most important to you and your residents to help you make your decision on partnering with a property manager. You should be able to rely on the company to communicate with you effectively and understand that managing a senior living property requires someone with experience in senior care. You should also keep the comfort of your residents in mind as you make your final decision. Here’s what your property management company should know about senior living:

They Need to Be Readily Available to You

Ask about the property manager’s support services. Ask them how they would handle an emergency situation. Let them know that it’s of utmost importance to you and your residents that they are available at all hours to quickly resolve any problems that may occur.  You want to keep the environment for the residents as stable as possible, so your property manager’s reliability is a top priority.

ProTip: As you consider hiring a property management company for your senior living community, ask if the manager’s availability is limited to working hours or if they offer 24/7 on-call service.

You Need Advanced Notice of Visits

You should consider hiring a property management company that understands there are areas of an assisted living community where senior residents require a sense of calm and peace. Other areas are for more active senior adults and don’t require as much quiet time. If repairs are going to be done in a certain space, ask when the management team plans on arriving so you can accommodate your guests’ comfort while the work is being done.

Marketing is Important to Attract New Residents

Most property management companies assist with marketing strategies to bring people to your facility. This will create a buzz around your senior living community while encouraging potential clients to learn more about what you have to offer your residents. It’s a good idea to choose a property manager that offers sales and marketing services with experience – specifically in senior housing.

Consider Multiple Candidates

Don’t rush into a decision until you find a senior living property management team that will accommodate all your requirements. The wellbeing of your residents comes first! Choose a company that will act as a long-term partner and work alongside you to make your senior housing community thrive.

Join the conversation and share your requirements when choosing a property management company for your senior living facility.

Importance of Choosing the Right Property Management Company for Your Commercial Space

Owning a commercial space comes with its own unique challenges, so it’s a good idea to hire a property management company to help you with the tasks you’re not experienced with. It’s important to realize why this decision is necessary.

Are you considering hiring a property management company for your commercial space, but not sure where to start? Thee factors will help you make the right decision. Click To Tweet

What Should I Look for in a Property Management Company?

There are a number of things you should consider, like the quality of service and reliability. Don’t rush into your decision when choosing a property management team for your commercial space. Consider these factors.

  1. Quality of service
  2. Reliability
  3. Commercial Space Experience

1) Quality of Service

As you decide which company will be the right fit for managing your commercial space, prepare a list of situations in which you know you will need to call upon your property manager for assistance. Ask them how they will work to smooth out a negative situation with the building that you might not be able to handle on your own. Write down their responses for later review.

ProTip: When making a decision on who is best to hire as your property manager for your commercial space, weigh the pros and cons of a few candidates on a whiteboard or spreadsheet to help you make the best choice.

2) Reliability

In the case of an emergency, it’s important to be able to have the confidence that you can rely on your property manager to be available to you. When considering which manager is best to hire, take note if they provide a 24-hour phone number or support system to their clients. If they don’t, it’s alright to ask if they can explain why. Consider also, if there is any other system they have in place that demonstrates their reliability and availability.

3) Commercial Space Experience

You or someone on your team should research your prospects to learn if they manage any other commercial spaces. You want to relax by knowing that the property manager you hire knows about commercial real estate and how to best meet the needs of their clients. Check out their website to learn about their main clientele.

Be Sure You Feel Confident in Your Choice

When you’re ready to make your decision, be sure you haven’t felt rushed or pressured because that could cause problems in the long run. Come prepared with the right research. Be ready for each interview and assessment and take your time when considering all of your options

Join the conversation to learn more about what others find important when choosing the right property management team for a commercial space.

What to Expect in Property Management for Student Housing

Student housing is a booming business, primarily for colleges all over the country. When choosing a management company for student housing, time is of the essence for residents to be moved in and settled in time for the school year or semester to begin. What should you plan for when making the important decision on a student housing property management company?

It’s imperative to have a plan in place when hiring a property management company for student housing. Take into consideration the quantity of space available for residents, building maintenance timelines, and the reliability of the management team to retain and recruit students as needed.

School year calendars and high-volume occupancies for student housing can feel overwhelming, and you need a property manager to help. Plan ahead with these points you won’t want to forget. Click To Tweet

Expect High Demand  

Student housing and educational campuses are ever-growing each year. With the high demand for quality education in a safe and comfortable environment, it’s important to understand that the demand for room and board among students is very high. You’ll need an experienced and professional property management team to help accommodate the supply of housing with the demand. Have a detailed conversation with the management team about their experience and goals when leasing residents.

There Will Be Tight Deadlines

Your property management company should understand it’s crucial to have all building regulations and accommodations ready for when resident leases begin. Set a checklist of building maintenance and daily or weekly priorities to be completed and review them with your property managers.

Quality Customer Service is a Must

Student housing builds a sense of community, and a property management company needs to understand the value of safety, reliability, and a great appreciation for their residents. You should feel confident that your management team will work hard to retain the number of residents and strive in marketing efforts to recruit new ones.

ProTip: When hiring a student housing property management company, ask them to work with you on creating a plan to attract students and keep current ones as returning residents to maintain success year-round.

Finding the Best Student Housing

With such a high volume of students registering and returning to school campuses and communities each semester, finding the right property manager that will work hard to keep your facility running smoothly will help you focus on whatever the school year brings your way!

Join the conversation and share other topics to consider when choosing a reliable property management team.

What to Look for in Senior Living Property Management Services

Are you in charge of selecting the best property management team for your senior living facility? You’re going to want to consider many factors before you make your final decision. Where should you begin?

Do your research. Look up past and current properties your candidates are managing, ask questions and determine if they are a reputable company before you commit to doing business with them.

Are you looking for a property manager for your senior living facility, but unsure where to begin in your search? Keep these factors in mind before you make your decision. Click To Tweet

Compile a List of Interview Questions

Think about what is most important to maintaining your facility and what might matter most to you if you were a resident. Ask your potential management company these questions to help you assess their quality of work. Are they experienced with senior living communities? Do they make resident comfort and staff satisfaction their priority? Take note of their responses to such questions to help evaluate whether they’re the right fit for your needs.

ProTip: Interview a few different property management companies when looking for the right team to manage your senior living community. Compare and contrast their answers based on what values you and your staff hold in common with your candidates.

Assess Quality of Customer Service

A professional senior property management company should understand that senior residents require care and compassion. Their comfort level should be the most important goal, so when choosing an assisted living property manager, ask your candidate how they will go above and beyond to ensure its residents and staff will feel taken care of and thrive in their environment.

Determine Their Reliability

A reliable property management team is one of the most important things to consider, especially for managing a senior living facility. If there is an emergency at any time that requires the manager to deal with the issue right away, you need to feel confident that they will be easy to get on the phone, arrive quickly and produce a solution in a timely manner.  

Put the Needs of Your Residents First

Once you feel confident in your decision on a property management company, continue to communicate with them about day to day maintenance and upkeep to ensure your staff and residents are happy and healthy in their community. Maintain a close working relationship with the team to keep your facility running smoothly and efficiently for everyone.

Join the discussion to discover other important qualities an assisted living property management team should have.